Privacy policy - Visual Voice

Information We Collect

• No Account Creation Required: VisualVoice does not require users to create accounts or provide personal information to use the app.
• No Personal Data Storage: We do not store any personal information, user profiles, or communication content on our servers.
• Anonymous Analytics Only: We collect only anonymous usage analytics including:
  • General region/country for localization purposes.
  • App feature usage and interaction patterns (anonymized).
  • App performance metrics and crash reports.
  • Device type and operating system version (for compatibility).
  • Session duration and frequency of use (anonymized).
• Local Storage Only: All user preferences, custom settings, and pictogram selections are stored locally on the device only.

How We Use Information

• App Improvement: Anonymous usage metrics help us understand how users interact with pictograms and features to improve accessibility and user experience.
• Accessibility Enhancement: Usage patterns help us identify which features are most helpful for communication and which areas need improvement.
• Performance Optimization: Technical metrics help us identify and fix bugs, crashes, and performance issues to ensure reliable communication.
• Feature Development: Understanding which pictograms and categories are most used helps us expand our library and improve categorization.
• No Individual Tracking: We do not create user profiles, track individual behavior, or link data to specific users or families.

Information Sharing

• No Personal Data Sharing: Since we don't collect personal information, there is no personal data to share with third parties.
• Anonymous Analytics Only: Only aggregated, anonymous usage statistics may be shared with analytics providers (Firebase Analytics) to help improve the app.
• No Third-Party Access: We do not provide any user data or communication content to third parties, advertisers, or external services.
• Legal Compliance: We may be required to provide anonymous usage data if legally mandated, but no personal information exists to disclose.
• No Commercial Use: We do not sell, rent, or trade any information to third parties for commercial purposes.

Data Security

• Local Data Protection: All user data is stored locally on the device using secure storage mechanisms provided by the operating system.
• Encrypted Transmission: Any data transmitted to our analytics services is encrypted using industry-standard protocols.
• Minimal Data Collection: We collect only the minimum amount of anonymous data necessary to improve the app experience.
• Regular Security Updates: We regularly update our security measures and dependencies to protect against new threats and vulnerabilities.
• No Cloud Storage: Communication content, custom pictograms, and personal settings are never stored in the cloud or on our servers.

Children's Privacy

• COPPA Compliance: VisualVoice is designed to be safe for children and complies with the Children's Online Privacy Protection Act (COPPA).
• No Child Data Collection: We do not knowingly collect any personal information from children under 13 years of age.
• Parental Control: Parents and guardians have full control over all app settings and data stored locally on the device.
• Safe Communication: All communication through the app happens locally on the device - no messages or communications are transmitted or stored externally.
• Educational Purpose: The app is designed purely for educational and communication purposes, with no social features or external communication capabilities.

Your Rights and Choices

• Data Control: Since all data is stored locally, you have complete control over your information and can delete it at any time by uninstalling the app.
• Analytics Opt-Out: You can disable analytics collection through the app settings if you prefer not to share anonymous usage data.
• No Account Deletion Needed: Since no accounts are created, there are no accounts to delete or personal profiles to manage.
• Offline Functionality: The app works completely offline, giving you full control over when and how data is accessed.

Third-Party Services

• Firebase Analytics: We use Firebase Analytics to collect anonymous usage statistics. Firebase's privacy policy applies to this data collection.
• Text-to-Speech: The app uses device-native text-to-speech functionality, which is processed locally on your device.
• No External APIs: The app does not connect to external APIs or services for core functionality, ensuring complete offline operation.
• App Store Services: App distribution through Apple App Store and Google Play Store is subject to their respective privacy policies.

Data Retention

• Local Data Only: All user data is stored locally on your device and remains there until you choose to delete it or uninstall the app.
• Anonymous Analytics: Anonymous usage data is retained by Firebase Analytics according to their data retention policies (typically 14 months).
• No Server Storage: We do not retain any user data on our servers, as no personal information is collected or transmitted.

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